Monument Pharmacy takes a holistic approach to managing patient care and medication therapies. We not only monitor primary health conditions but we also ensure that secondary conditions are also being closely followed. It is widely recognized that when patients adhere to prescribed medication therapies, there is a corresponding improvement in therapeutic outcomes and a reduction in hospitalizations and other healthcare costs. Our collaborative pathway engages the entire care team, including the patient, prescribers, nurses, ancillary professionals and caregivers.
Medication Adherence
Monument Pharmacy understands the importance of following prescribed drug regimens in order to improve overall patient health while also maximizing the value of increasingly expensive medication costs. Accordingly, we utilize a combination of different strategies to create a customized treatment plan in support of each patient. These include…
Customized packaging and labeling solutions that promote ease of administration- Behavioral contracting and therapy alliances
- Clinical consults with healthcare providers and patients
- Coordination of care during initiation and transitions of therapy
- Dispensing synchronization
- Refill tracking and monitoring
- Insurance coverage determination, billing services and prior authorization support
- Flexible delivery schedules
- Patient education
- Ongoing communication plans throughout therapy
- Adverse effect monitoring
- Coordination of Long-Acting Injectable Antipsychotics
Reimbursement Support
Prescribed medication therapy is often a critical component of an overall treatment plan. Unfortunately, prescription medications can be quite costly and often require additional considerations in order to be reimbursed by insurance providers. The experienced reimbursement team at Monument Pharmacy understands the complexities of obtaining appropriate insurance coverage for high-cost medications. We utilize customized software to support providers and patients in the initiation and management of prior authorizations. The reimbursement professionals at Monument Pharmacy proactively communicate with all stakeholders about benefit coverage and possible financial solutions, in order to ensure seamless transitions in care and ongoing continuity.
Provider Portal
Communication and transparency are essential components to effective coordination of care. With that in mind, Monument Pharmacy has created a web-based provider portal to help share information and provide insights about the services we provide. myMONUMENT provides a safe and secure connection between Monument Pharmacy and the clinics and facilities we serve. Clinics and facilities are able to access valuable information and resources to assist in the coordination of patient care. In addition, myMONUMENT allows users to submit refill orders that flow directly into the pharmacy’s filling queue, reducing errors, paperwork and time for all.